FAQ
Frequently asked questions
What is Ikonic?+
Ikonic is a modular, AI-native ERP. It covers sales, procurement, inventory, workforce, finance, and more on one clean, multi-tenant foundation — so you deploy what you need and add the rest as you grow.
Do I have to buy every module?+
No. Ikonic is modular by design. Start with the modules your business needs today and turn on others whenever you’re ready — no forklift migrations.
Is my data isolated from other companies?+
Yes. Every record is scoped to your tenant and legal entity, and that isolation is enforced in the data layer, not left to individual queries.
Does Ikonic support multiple currencies and legal entities?+
Yes. Ikonic is multi-entity and multi-currency, with a per-tenant decimal-precision policy that governs display, calculation, and posting.
How does the AI work?+
AI agents use schema-aware retrieval over your own data and documentation, with safe, sandboxed tool execution — all scoped to your tenant. We don’t train third-party models on your content without your instruction.
Can I start for free?+
Yes. You can start with a free trial and no card required. See the pricing page for what each plan includes.
What payment methods are supported?+
Cards, mada, and SADAD through PCI-compliant gateways. Ikonic never stores raw card data.
How do I get help?+
Browse the Help Center and docs, message us on WhatsApp, or contact our team — we reply within one business day.
Still have a question? Contact us.
