Consumer Protection

Ikonic Systems is committed to fair, transparent dealing with every customer. We publish clear pricing, describe our services accurately, and honour the commitments made at the point of sale.

Subscription prices, billing frequency, and what each plan includes are shown before you purchase. You will not be charged undisclosed fees, and any change to your plan price will be communicated in advance.

You may cancel a subscription at any time from the Console. Your access continues until the end of the period you have already paid for, and auto-renewal stops from the next cycle.

If a charge appears incorrect, contact us and we will investigate promptly. Where a billing error is confirmed, we correct it and refund any amount owed to the original payment method.

Your business data belongs to you. On request, and before account closure, you can export your records so your operations continue without disruption.

For any consumer concern, email info@ikonicsys.com or call +966 55 063 2408. We aim to acknowledge every request within one business day and to resolve it fairly.